Prep work has been done to fulfill your order and scheduling has been secured to assure a smooth delivery based on your request.
Below is our return policies. Call us to cancel an order at 571-290-1259
Will Not Refund Special Ordered Balloons
For a full refund My Custom Balloons needs one week notice for cancellation prior to the requested delivery date and time.
Canceling an order the day of delivery will acquire a $60 to 100% order value. Depending on how many balloons have been filled. Excluding the delivery rate.
We cannot refund an order once the balloons have been filled especially balloons that are filled with helium.
If balloons have not been filled, a $60.00 restocking fee will apply.
Rescheduling? NO problem Call us a week before the scheduled date and time.
No refund on any of the 30 inch or 36 inch latex balloons, or any special ordered balloons.
